Celtic Cross Pendant

All Sláinte Products are currently 925 Sterling Silver / 14k Gold Plated.

HOW LONG DOES DELIVERY TAKE?
Based in Galway, Ireland we dispatched within 1-2 days. Delivery usually takes:
Ireland: 2-4 working days. (An Post)
Northern Ireland: 3-7 working days. (An Post)
United Kingdom: 4-8 working days. (Royal Mail)
Europe: 10-15 working days (An Post)
Rest of World: 12-20 working days. (An Post)
Shipping times are based from date of postage (not time of purchase). This includes tracked shipping.

ORDER TRACKING
You can only track your order if you selected ‘Tracked Shipping’ at checkout, otherwise your order will be posted with standard delivery.

If you have received a tracking number it means that your order has been dispatched. In the event the tracking number does not work, it could be due to it not being loaded on to the DPD/An Post database. Check back after 6pm on same day and if it's still not showing please contact us at slaintejewellery@gmail.com

DELIVERY COST
Orders below will come with delivery charge of €3.60 in Ireland / £4.95 in UK / €8.95 in Rest of World.

ORDER NOT RECIEVED?
If your order has not been delivered two weeks from dispatch date please contact us at slaintejewellery@gmail.com. We cannot assist unless it has been two weeks since the dispatch date, as often order become delayed especially during holidays and with international deliveries.

RETURNS / EXCHANGES
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it unworn or unused. You’ll also need the receipt or proof of purchase.

Returns/Exchanges will be met with a €3.60 restocking fee to cover the cost of inspecting and repackaging the returned item.

To start a return, you can contact us at slaintejewellery@gmail.com. If your return is accepted, we’ll send you the returns address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We do not offer paid return labels.
Custom charges from the UK are borne by the customer, so will be taken from the amount paid.

All items should be returned in the original packaging and in the condition they were received.

All goods are your responsibility until we receive them. We cannot process a return for any items that have not been received safely back to us or that get lost in transit. Please ensure they are packaged appropriately so that they do not become damaged in transit.
Click to download returns form



REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

In the event that an order is lost in transit due to an error in the delivery address provided by the customer, we regret to inform you that we cannot offer a refund for the lost package. This policy is in place to ensure that we can continue to provide high-quality products and services to our customers while maintaining a fair and sustainable business practice.

We strongly recommend our customers to double-check their delivery information before placing an order to avoid any inconvenience and disappointment caused by lost packages. If an error in the delivery address is detected after placing an order, please contact our customer service team as soon as possible to update the information. However, we cannot guarantee that the order can be redirected or recovered after it has been dispatched.

LOST ORDER
If you are worried that your goods have been lost at some point on their journey to you, please contact us directly. Double check you have entered the correct address at the checkout as we cannot replace or refund products that have been sent to the wrong address.

SENDING GIFTS
Just enter the alternative delivery address into the delivery address section before you check out. You can also add a note to the order before you check out.

Our chains are 0.8mm box chains, 22" in length

Please find ring sizes on our product pages.

For our Rings, crafted from Sterling Silver or Gold Plating, proper care is essential:

HOW TO CARE FOR STERLING SILVER:
Sterling silver boasts remarkable durability, capable of lasting a lifetime with proper maintenance. Not only is it hypoallergenic, making it suitable for sensitive skin, but it also prompts inquiries from our valued customers at Sláinte. Let's address some common concerns surrounding silver care:

HOW LONG WILL SILVER LAST?
Our jewelry holds significant sentimental value, emphasizing the importance of its longevity. Regular cleaning and appropriate storage when not in use are essential. Extend its lifespan by avoiding exposure to harsh chemicals like lotions, perfumes, hand sanitizers, and specific soaps.

DOES STERLING SILVER TARNISH?
Yes, tarnishing is a natural process for all silver. Exposure to harsh chemicals, swimming in pools or the ocean, and certain climates, particularly high humidity or proximity to the ocean, can accelerate tarnishing.

WHY DOES SILVER TARNISH?
Technically, pure silver doesn't tarnish, but it's not robust enough for jewelry. We incorporate copper into our sterling silver, indicated by the "925" engraving on the back, representing 92.5% silver and 7.5% copper. Tarnishing occurs due to the copper content.

HOW LONG DOES IT TAKE FOR STERLING SILVER TO TARNISH?
The timeline for tarnishing varies based on factors such as chemical exposure, swimming, and beauty product usage. Optimal care, including avoiding harsh conditions, prolongs its lifespan.

HOW TO PREVENT STERLING SILVER FROM TARNISHING?
Prevent tarnishing by keeping it away from harsh chemicals, ensuring it remains dry, storing it securely, and cleaning it regularly. Remove it during activities like handwashing, swimming, and exercise, storing it securely.

DEDICATE TIME TO CARE FOR YOUR SLÁINTE SILVER JEWELRY, AND IT WILL UNDOUBTEDLY LAST FOR YEARS. ITS DURABILITY AND EASE OF CLEANING MAKE IT PERFECT FOR DAILY WEAR, SO GO AHEAD AND ENJOY YOUR SILVER TO THE FULLEST!